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Frequently asked questions
An editing appointment is a simple way to know exactly when your images will be edited and when you’ll receive them. Your images will be edited on your scheduled appointment date and ready for download within 48 hours.
Please note: An editing appointment is not a physical or virtual meeting. It’s just a way to schedule and track the editing process.
Yes!
If you wish to book another/ multiple sessions with us down the track you will always have the same editor editing your photos. We do this so that your images remain consistent and so you can have that one-on-one contact and relationship with your editor instead of jumping around to a bunch of different people.
Emails reminders to submit your images are sent out prior to your editing appointment. If you fail to provide your images within this time frame you are at risk of losing your appointment retainer.
We understand that sometimes things get in the way. If there is a reason why you cannot provide your images within this time frame, please contact us at team@ipastudios.com
We ask for editing notes to make sure you get exactly what you need out of each session edit. The most important thing we need to know from your editing notes are things we would not have known without being told (parent's requests, unwanted or wanted marks and specifics).
For example: “The parents have asked to have their belly to be tucked and for the mark above dad's eye to be removed. They have also asked for all body flakes on the baby to be kept as is”
CLICK HERE to see an example of editing notes.
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